Imagine you take your iPod Classic 160 GB to Malaysia to provide some entertainment during the flight and three weeks of vacations. After less than half of the time your device stops working, can not be switched on or reloaded again.
Back home in Europe you start searching for things that could have gone wrong, but not a single clue does help. Asking Apple is not much use either, because the iPod is one and a half years old and no extended warranty scheme was arranged. Apple dealers have vaguely heard about iPods biting the dust in the tropics but don´t know details and surely can´t do anything.
So in the end all that does work is sending it back and giving them your credit card details. They find out the iPod must be replaced and charge around 190 Euros for this. A couple of days later a device arrives by airmail from Shanghai. Shiny and new, but not a single line or explanation about what was wrong with the old one. So basicly one iPod more "sold", without any valid information why the old one couldn´t be repaired or what to avoid next time. Global repairs indeed...